Walk into any tech park or MNC center in Noida, and you’ll witness a vibrant ecosystem of BPO firms in Noida managing everything from customer service to backend finance operations. The city buzzes with professionals handling global business processes across industries like telecom, healthcare, BFSI, and e-commerce. What once began as a support extension for multinational corporations has now evolved into a sophisticated BPM hub delivering complex, high-value services to clients worldwide.
Over the last decade, BPO firms in Noida have played a critical role in transforming the city into one of India’s most active outsourcing centers. It now rivals established giants like Bengaluru, Pune, and Hyderabad — not only in size but also in service quality, operational maturity, and global reach. The sector contributes significantly to India’s BPO industry, which today is valued at approximately ₹2.6 lakh crore (USD 31 billion), with Noida emerging as a powerhouse in this growth story.
Modern BPO firms in Noida are not limited to traditional voice-based processes. They are at the forefront of innovation, offering AI-powered assistance, intelligent automation, and advanced data-driven insights that help global organizations streamline operations and enhance customer experiences. From omnichannel customer support to healthcare revenue cycle management, Noida’s BPO sector is delivering cutting-edge solutions that go far beyond basic outsourcing.
Whether you’re a business owner seeking reliable outsourcing partners or a job seeker exploring exciting career opportunities, this comprehensive guide will introduce you to the top BPO Companies in Noida that are driving the future of the industry.
Types of BPO Services Offered in Noida
Before we explore the top BPO companies in Noida, let’s take a quick look at the common services these firms provide. Noida’s BPO sector supports businesses across industries through a mix of traditional and tech-driven outsourcing solutions.
Key BPO Services:
- Customer Support: Voice, email, and chat support for domestic and international clients.
- Finance & Accounting: Invoice processing, payroll, and financial reporting.
- Healthcare BPO: Processing insurance claims, medical billing, and coding.
- IT & Tech Support: Remote troubleshooting and software support.
- Back-Office Operations: Data entry, document processing, and cataloging.
- HR Outsourcing: Recruitment, onboarding, payroll, and compliance.
- Sales & Lead Generation: Cold calling, upselling, and B2B appointment setting.
- Content & Digital Services: Moderation, tagging, and AI training data support.
These services help businesses streamline operations, lower costs, and improve customer engagement.
List of Top BPO Companies in Noida
1. TaskUs
Website: www.taskus.com
TaskUs is a globally recognized outsourcing provider that delivers specialized digital services, including customer support tools, AI operations, and content moderation. The company is particularly popular among high-growth startups and global tech brands, thanks to its fast-paced, youthful culture and innovation-first approach.
TaskUs set up its Noida delivery center to cater to clients from diverse sectors like fintech, gaming, and social media. As one of the most innovative BPO companies in Noida, the TaskUs facility is designed with modern aesthetics and open workspaces that reflect the company’s “people-first” ethos. It emphasizes employee well-being, productivity, and training as part of its long-term operational excellence.
TaskUs is also known for maintaining high data security and regulatory compliance standards. With a strong focus on automation, customer support tools, and digital integration, TaskUs continues to stand out in the CX domain and remains a top choice among BPO firms in Noida for global enterprises.
Key Stats:
- Founded in 2008 in the U.S.
- 45,000+ employees globally
- 1,500+ staff across India
- Serving 100+ clients globally
Services:
- Digital customer support
- AI data training and moderation
- Back-office processing
- Content safety and compliance
- Workforce optimization
2. Teleperformance
Website: www.teleperformance.com
One of the biggest employers in India’s BPO industry and a world leader in customer experience (CX) management is Teleperformance.. The company has built massive delivery centers in Noida, offering a mix of inbound/outbound voice support, back-office processing, and digital interaction services. Teleperformance supports global enterprises in banking, telecom, travel, and retail with its multilingual, omnichannel services. What sets the company apart is its commitment to digital transformation and hybrid work models, which allow flexibility and scalability.
With AI-driven automation tools, data analytics, and chatbots, Teleperformance ensures faster resolutions and improved customer satisfaction across a wide range of industries. The company is also recognized for its comprehensive employee training programs and excellent work environment, which foster high employee retention and service quality. As one of the most trusted names among BPO companies in Noida,
Teleperformance has consistently ranked among the top service providers worldwide. Its Noida operations play a strategic role in supporting global clients with scalable, multilingual, and digitally integrated customer experience solutions, further cementing its leadership position in the dynamic BPO companies in the Noida ecosystem.
Key Stats:
- Founded in 1978 in France
- 420,000+ employees worldwide
- 80,000+ staff across India
- Presence in over 170 countries
Services:
- Voice and non-voice customer support
- Technical troubleshooting
- Omnichannel CX (email, chat, voice)
- Collections and billing
- Fraud detection and prevention
3. Infosys BPM
Website: www.infosysbpm.com
An established worldwide player providing end-to-end outsourcing services is Infosys BPM, the business process management division of Infosys Ltd.. The Noida campus plays a key role in handling complex business processes in finance, procurement, legal, and human resources. Infosys BPM’s integrated delivery model is built on automation, AI, cloud, and analytics, making it ideal for enterprises undergoing digital transformation.
The company is well known for its knowledge-intensive services and domain expertise across verticals like healthcare, manufacturing, and retail. With a strong focus on client value, quality control, and regulatory compliance, Infosys BPM ensures efficient delivery and innovation at scale.
Among the leading BPO agencies in Noida, its Noida facility also serves as a training and research hub to promote new technologies and methodologies that drive continuous improvement. The center plays a vital role in Infosys BPM’s global operations, supporting a wide array of complex business processes.
Key Stats:
- Founded in 2002 as a subsidiary of Infosys
- Operates in 35+ countries
- 50,000+ global employees
- Strong delivery center in Noida
Services:
- Finance & accounting services.
- Legal and compliance support
- Human resource outsourcing
- Data analytics and reporting
- Procurement and supply chain
4. WNS Global Services
Website: www.wns.com
WNS Global Services is a leading BPM firm offering data-driven solutions across sectors such as travel, insurance, healthcare, banking, and logistics. The Noida facility is a vital part of its India delivery network, equipped with skilled professionals, advanced tech platforms, and AI-driven process automation tools.
WNS offers a consultative approach with deep industry specialization, which helps clients unlock new efficiencies and business value. The company focuses on digitally transforming legacy systems, improving customer engagement, and enhancing decision-making through analytics.
Among the leading BPO Companies in Noida, WNS also boasts a strong commitment to client-centric innovation, talent upskilling, and compliance with global regulatory frameworks. It serves Fortune 500 companies and mid-sized enterprises looking to optimize cost, time, and operational agility.
Key Stats:
- Founded in 1996, HQ in Mumbai
- Over 60,000 employees worldwide
- Listed on NYSE (WNS)
- Delivery centers in 16+ countries
Services:
- Industry-specific BPM (travel, banking, healthcare)
- Customer interaction services
- Research and analytics
- Finance and accounting
- Risk and compliance management
5. Globiva
Website: www.globiva.com
Globiva is one of the fastest-growing BPO startups in India, with a strong footprint in Noida. The company offers tailored services across customer support, back office, finance, and tech support. Globiva is especially known for working with e-commerce, BFSI, healthcare, and telecom clients by offering cost-efficient, multilingual services.
With highly scalable infrastructure and a team trained in customer engagement, it is an ideal partner for businesses seeking flexibility. Among emerging BPO firms in Noida, the Globiva center is equipped with modern CX tools and secure data environments to meet international service standards. Despite being a relatively new player, Globiva competes with legacy BPO providers by being more agile, tech-savvy, and innovation-focused.
Key Stats:
- Founded in 2017 in India
- Over 3,000 employees
- ISO 27001 certified for data security
- Delivery hubs in Noida, Gurugram, and Kolkata
Services:
- Voice and non-voice customer support
- Sales and lead generation
- Technical helpdesk
- Chat/email customer support
- Back-office data management
6. Concentrix Corporation
Website: www.concentrix.com
Concentrix Corporation is a globally recognized BPO and technology-enabled services company known for delivering exceptional customer experience and business performance improvements.
Its Noida operations support major global clients in sectors like automotive, healthcare, technology, and banking. The company combines human empathy with advanced technologies like cloud, AI, and analytics to create seamless interactions across multiple channels.
With a focus on innovation and digital-first processes, Concentrix helps clients streamline workflows and increase productivity. As one of the leading BPO agencies in Noida, its facility is a strategic hub, housing multilingual teams trained to deliver high-quality customer support and technical assistance. Concentrix also focuses on employee development through ongoing training and offers a dynamic work environment to drive performance excellence.
Key Stats:
- Founded in 1983, HQ in California, USA
- 290,000+ global employees
- 90,000+ staff in India
- Serving clients in 40+ countries
Services:
- Multilingual customer support
- Digital customer experience
- Cloud-based contact center services
- Technical helpdesk and remote troubleshooting
- Data analytics and business intelligence
7. Altruist Technologies
Website: www.altruistindia.com
Altruist Technologies is an Indian BPO company specializing in telecom, digital services, and enterprise communication solutions. The Noida office is a significant part of its pan-India operations, offering services such as customer lifecycle management, collections, and IVR-based solutions. Altruist supports several telecom operators and financial service providers, offering deep expertise in handling high-volume interactions and improving response efficiency.
The company also develops in-house platforms for real-time tracking, reporting, and automation, which gives clients visibility and control over outsourced functions. Among the innovative BPO Companies in Noida, Altruist stands out for offering value-added services that go beyond traditional BPO, including mobile engagement and app development. It continues to grow with its strong focus on affordability, customer satisfaction, and innovation.
Key Stats:
- Established in 2005
- HQ in Gurugram, India
- Serves over 50 global clients
- Operates across India and Africa
Services:
- Customer engagement and KYC support
- Inbound and outbound call handling
- Telecom value-added services (VAS)
- IVR & SMS platforms
- Collections and recoveries
8. R1 RCM
Website: www.r1rcm.com
Revenue cycle management (RCM) for hospitals, doctors, and healthcare systems, mostly in the US, is the area of expertise for R1 RCM, a healthcare-focused BPO. Its Noida office plays a key role in managing large volumes of patient data, billing processes, and medical documentation. The company follows stringent compliance protocols, including HIPAA and SOC standards, ensuring secure and accurate handling of sensitive health records.
R1 RCM is particularly renowned among BPO firms in Noida for combining advanced analytics, automation, and domain expertise to reduce denials, improve revenue flow, and enhance patient experience. Employees undergo rigorous training in U.S. healthcare systems and coding standards. Its Noida facility operates round-the-clock to support the real-time processing needs of American clients.
Key Stats:
- HQ in Chicago, USA
- 25,000+ employees worldwide
- Specializes in U.S. healthcare billing
- Certified in HIPAA, SOC 2, and ISO 27001
Services:
- Medical coding and charge entry
- Insurance verification and billing
- Denial and appeals management
- Patient scheduling and follow-ups
- Revenue analytics and reporting
9. HGS (Hinduja Global Solutions)
Website: www.teamhgs.com
HGS, part of the Hinduja Group, is a well-established BPM and CX company delivering contact center solutions, digital transformation, and automation services. In Noida, HGS provides support to clients in banking, healthcare, telecom, and consumer electronics. It combines traditional voice-based support with AI-powered digital channels, such as chatbots and self-service platforms.
The Noida facility is designed to cater to global clients with high-speed infrastructure, data security frameworks, and skilled multilingual teams. Among leading BPO Companies in Noida, HGS is known for its ability to scale quickly, especially during seasonal spikes or high-volume service periods. It emphasizes employee empowerment and training to foster long-term client relationships and sustainable service excellence.
Key Stats:
- Established in 2000
- HQ in Mumbai, India
- 40,000+ employees in 7 countries
- ISO and COPC certified delivery centers
Services:
- Customer experience management
- Omnichannel contact center support
- Technical and product helpdesk
- HR and payroll outsourcing
- Robotic process automation (RPA)
10. Guess Corp.
Website: www.quesscorp.com
Quess Corp is a leading business services provider offering HR outsourcing, staffing, and customer support through its BPO arm. The Noida center supports a diverse clientele in BFSI, retail, telecom, and government sectors. It offers end-to-end customer lifecycle management, technical support, and managed services with a focus on high efficiency and scalability.
What sets Quess apart among BPO firms in Noida is its integration of workforce management with business process solutions, making it a one-stop provider for enterprise needs. It also runs large-scale hiring campaigns, training programs, and process audits for continuous quality improvement. The company’s process automation and workflow tools further help optimize service delivery in both back-office and front-office roles.
Key Stats:
- Founded in 2007, HQ in Bengaluru
- Listed on NSE & BSE
- 500+ clients across India & the Middle East
- Operations in India, North America, and the UAE
Services:
- Voice and non-voice customer support
- Technical assistance and remote IT services
- Staffing and workforce management
- Payroll and compliance outsourcing
- Process automation and data entry
Conclusion
At its core, BPO Companies in Noida thrive on adaptability and innovation. Over the past decade, this region has transformed from a simple outsourcing destination into one of the most dynamic hubs for business process management (BPM) in India. These companies are setting new standards in how businesses handle operations, customer service, and global support by embracing next-gen technologies such as AI, automation, and cloud solutions.
What began as a traditional back-office service model has now evolved into a comprehensive ecosystem of innovation, skilled talent, and operational excellence. From serving Fortune 500 corporations to supporting fast-growing startups, BPO agencies in Noida are helping global organizations scale faster, operate smarter, and engage customers more effectively.
If you’re a business owner seeking to outsource operations, Noida offers far more than just cost efficiency — it offers access to teams that understand the complexity and pressures of modern business and know how to deliver consistent, high-quality results. And if you’re a professional looking to enter this field, the city’s vibrant BPO sector provides exciting opportunities for career growth, skill development, and long-term employment in a fast-evolving industry.
Whether you are exploring new business partnerships or considering a career move, the thriving BPO firms in the Noida ecosystem stands ready to drive innovation and excellence on a global scale.
FAQs
Q1. Which is the biggest BPO company in Noida?
Teleperformance and Concentrix are among the largest in terms of employee strength and service range.
Q2. What services do Noida BPOs typically offer?
Services range from customer support, backend processing, and HR outsourcing to specialized domains like healthcare and finance.
Q3. Are BPO jobs in Noida suitable for freshers?
Yes. Many companies offer training programs and entry-level roles for graduates and freshers.
Q4. What is the average salary in a Noida BPO?
Entry-level salaries range from ₹15,000 to ₹15,000–₹25,000/month, while experienced professionals can earn up to ₹60,000/month or more.
Q5. How many BPO companies are there in Noida?
There are over 200 active BPOs in Noida, with new centers being established regularly.
