At 7k Network, we are committed to delivering exceptional services to our clients in a timely and efficient manner. While we do not deal with physical products that require shipping, we understand the importance of clear communication and transparency in all aspects of our services. Therefore, we have outlined our “Shipping Policy” below to provide clarity on how we deliver our digital marketing solutions:
- Service Delivery Timeframes: Our team works diligently to ensure the prompt delivery of our services. The timeframe for service delivery may vary depending on the specific project requirements and scope of work. We strive to provide accurate timelines during the initial consultation or project planning phase.
- Communication and Updates: Throughout the service delivery process, we maintain open communication channels with our clients. We provide regular updates on the progress of the project and promptly address any questions or concerns that may arise.
- Delivery Methods: Our digital marketing services are delivered through various online channels, including email, project management platforms, and virtual meetings. We utilize secure methods to deliver digital assets and ensure confidentiality and data protection.
- Client Responsibilities: We work collaboratively with our clients to achieve mutual success. Clients are responsible for providing necessary information, assets, and feedback on time to facilitate the smooth delivery of services.
- Service Guarantees: While we strive for excellence in every aspect of our work, we cannot guarantee specific results or outcomes due to the dynamic nature of digital marketing. However, we are dedicated to delivering high-quality services and achieving measurable results for our clients.
- Refund and Cancellation Policy: As our services are tailored to each client’s unique needs, refunds are evaluated on a case-by-case basis. Clients may request cancellations or modifications to services, subject to the terms outlined in our service agreements.
- Contact Us: If you have any questions or require further clarification regarding our Shipping Policy or any other aspect of our services, please don’t hesitate to contact us. Our team is available to assist you and ensure a positive experience.
7k Network reserves the right to update or modify this Shipping Policy as needed to align with industry standards and best practices. Any changes will be communicated to clients promptly.